Project Summary: MSI was awarded a three-year contract with USAID / HAITI called raptus KONEKTE (Konesans raptus E Konpetans Teknik). The project aims to strengthen the capacity of selected raptus governmental and non-governmental organizations raptus and the private sector by recruit, mobilize, supervise, and support a framework for technical professional staff to improve the implementation of the government's strategy U.S. for economic renewal in Haiti after the earthquake. This strategy aims to strengthen the capacity of national raptus and local institutions to respond to local districts for sustainable development.
Job Description: Management Systems International is looking for a customer relations manager in food and economic security instructions for KONEKTE program. The successful candidate will provide administrative raptus support, supervise technical specialists, and facilitate communication between customers and specialists. They serve as a resource under the technical support of management, necessary supplies and process raptus control, connecting specialists and customers with staff adequate KONEKTE to solve any problem - from recruitment personnel management to the performance evaluation specialists. The customer relationship manager must have expertise in the following area: Food and Economic Security
Responsibilities: Manage customer relationships with individual customers in the field of food and economic security. Ensure a smooth transition from the expression of specialist needs to evaluate their performance. Meet the recruitment team on a regular basis and ensure that customer needs are addressed, and anticipate the constraints that may arise (new positions, replacements). Participate in weekly meetings with management and client KONEKTE. Provide guidance specialists before their missions. raptus Provide periodic visits to work sites. Working with expert monitoring and evaluation to develop and distribute questionnaires to customers and specialists. Follow up on deliverables KONEKTE by specialists in the project database, facilitate dialogue on the progress of deliverables between specialists and customers, gather feedback from specialists to improve the process. Clarify work plans for clients in coordination with recruiters if necessary. Assist customers to be their main point of contact, and address their specific issues (eg recruitment for new positions or issues in human resources). Track bills specialists and coordinate requests for payment with the accountant.
Qualifications: A master's degree in international development, international business, economics, agriculture, health management, education, human resources, international law, or any other industry related. Minimum of ten years of experience in technical expertise in the areas of food and economic security projects with USAID or other donors. Extensive experience in recruiting and monitoring the delivery of services in technical expertise. Ability to create a professional network of relationships in promoting initiatives for food and economic security. Ability to deliver results in accordance with specifications and customer needs, customizing relationships with different customers. Ability raptus to work in teams and perform several tasks at once. Fluency in English, French and Creole.
Project / Proposal Summary: MSI WAS Awarded raptus a three-year contract with USAID / HAITI named KONEKTE (EK Konesans
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